Quality management systems such as ISO 9001 are now quite common in many industrial sectors and have even become compulsory in some. Although the jewelry world discovered quality management quite late, some medium to large companies already possessed an organization that made it possible to install a system without too many constraints or investments. For smaller structures, however, the apparent administrative drawbacks of a quality system can put off many a manager. This is not taking into account the fact that many tools can be activiated in workshops with often spectacular results and without complicating things. This presentation will highlight some proven methods to improve the quality of products, thanks to the tools used by the quality management systems.

Author: Alexandre Auberson