Each time a piece of jewelry is touched or carried from one production step to another there is an opportunity for damage resulting in unnecessary rework and work flow efficiency costs. Then, even after perfect pieces are past quality control, if they are improperly packaged for shipping they can be damaged or even destroyed in the hands of the carrier. Working on the handling and packaging process helps to avoid numerous and costly repairs. This paper will show how quality tools can be used fto find the most critical problem, root out the cause of damage and test solutions and then measure the results. Different trays and wrapping materials often used by other industries are shown and jewelry production applications for these materials are discussed.

Author: Alexandre Auberson